Shipping Policies

At Sheri – Sacred Hand Engraving + Radiant Impressions, we committed to making sure your custom engraved items arrive safely and on time. Below you'll find our shipping policies, including processing times, shipping options, and other important details.

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📦 Processing Time

All of our products are made to order with care and precision.

• Standard Processing Time: 2-3 business days
• Rush Orders: If you need your item sooner, please contact us before ordering. Rush fees may apply.

Note: Processing time may vary slightly during holidays or due to order volume.

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🚚 Shipping Options & Rates

We ship within the United States.

• Standard Shipping (USPS, UPS, or FedEx): 3–5 business days
• Shipping Costs: Calculated at checkout based on weight, size, and destination

You’ll receive a tracking number once your item has shipped.

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🌍 International Shipping

We currently do not offer international shipping. If you're outside the U.S. and interested in placing an order, please contact us to discuss possible options.

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🛡️ Packaging & Handling

We take great care to protect your order:

• All engraved items are securely wrapped and cushioned
• Fragile materials like slate, glass, or mirror are double boxed when needed
• Eco-conscious packaging is used whenever possible

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📬 Delivery Issues

Once your order is shipped, we are not responsible for:

• Delays caused by the carrier
• Incorrect or incomplete shipping addresses provided at checkout
• Lost or stolen packages marked as "Delivered" by the carrier

If you have any issues, please contact us, and we’ll do our best to assist you.

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🔄 Shipping for Returns or Exchanges

Please review our Return & Exchange Policy for details. Return shipping costs are the responsibility of the customer unless the return is due to our error.

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❓ Questions?

If you have any questions about shipping, special delivery needs, or custom orders, don’t hesitate to contact us.